Privacy Policy

Last Updated: [01/05/2026]

This Privacy Policy describes how personal information is collected, used, and protected by:

• RRE Engineering Sdn. Bhd. (Company No: [200001017862 520469-P])
• RRE Construction Sdn. Bhd. (Company No: [202301050688 1544602-V])

(collectively referred to as "RRE Group") in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We may collect the following information:

• Name
• Contact number
• Email address
• Project details or enquiry information

2. How We Use Your Information

Your information is used to:

• Respond to enquiries
• Provide quotations and services
• Communicate project updates
• Improve our services

3. Data Protection

We take reasonable steps to safeguard your personal data against unauthorized access, disclosure, or misuse.

4. Disclosure of Information

We do not sell or share your personal data with third parties except:

• When required by law
• When necessary to fulfill services (e.g. suppliers, contractors)

5. Cookies

Our Website may use cookies to enhance user experience and analyze website traffic.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data

7. Contact Information

For any privacy-related enquiries, please contact us:

Website: www.rreeng.com
Email: [rreeng@gmail.com]
Phone: [+60 1 8298 7776]

Refund Policy

Last Updated: [01/05/2026]

This Refund Policy applies to services provided through www.rreeng.com by:

• RRE Engineering Sdn. Bhd. (Company No: [200001017862 520469-P])
• RRE Construction Sdn. Bhd. (Company No: [202301050688 1544602-V])

(collectively referred to as "RRE Group").

1. Deposit & Payments

• Deposits are generally non-refundable once work has commenced.
• Payments made for completed work are non-refundable.

2. Refund Eligibility

Refunds may only be considered if:

• Work has not started; and
• Cancellation is made within a reasonable or agreed timeframe

3. Project Cancellation

• If a project is cancelled after work has started, charges will be applied based on work completed and materials purchased.

4. Defects & Rectification

• Any defects due to workmanship will be rectified within a reasonable timeframe.
• Refunds will not be provided for issues that can be reasonably rectified.

5. Processing of Refunds

• Approved refunds will be processed within 7–14 working days.
• Refunds will be issued by the respective entity stated in the invoice.

6. Non-Refundable Items

• Custom works, special orders, and materials purchased are non-refundable.

Terms & Conditions

Last Updated: [01/05/2026]

Welcome to www.rreeng.com ("Website").

This Website is owned and operated by:

• RRE Engineering Sdn. Bhd. (Company No: [200001017862 520469-P])
• RRE Construction Sdn. Bhd. (Company No: [202301050688 1544602-V])

(collectively referred to as "RRE Group", "we", "our", or "us").

By accessing or using this Website, you agree to be bound by the following Terms & Conditions.

1. Services

RRE Group provides engineering, construction, and related services. All services are subject to quotation, availability, and confirmation.

2. Quotations & Payments

• All quotations are valid for a limited period unless otherwise stated.
• Prices may vary depending on project scope, site conditions, and material costs.
• The responsible billing entity (either RRE Engineering Sdn. Bhd. or RRE Construction Sdn. Bhd.) will be clearly stated in the official quotation and invoice issued.

3. Payment Terms

• Payments must be made according to the terms stated in the invoice.
• All payments are processed under the entity specified in the invoice.

4. Scope of Work

• Work will be carried out based on agreed specifications.
• Any additional work requested will be subject to additional charges.

5. Client Responsibilities

Clients are responsible for:

• Providing accurate information
• Ensuring site accessibility and readiness
• Obtaining necessary approvals or permits

6. Limitation of Liability

RRE Group shall not be liable for:

• Delays caused by weather, third parties, or unforeseen circumstances
• Indirect or consequential damages

7. Intellectual Property

All content on this Website, including text, images, and design, is the property of RRE Group and may not be reproduced without permission.

8. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

9. Governing Law

These Terms & Conditions are governed by the laws of Malaysia.